Certificate E-commerce CRM: Building Customer Relationships
-- ViewingNowThe Certificate E-commerce CRM: Building Customer Relationships course is a vital program for learners seeking to enhance their e-commerce skills and advance their careers. This course focuses on the importance of Customer Relationship Management (CRM) systems in e-commerce, teaching learners how to leverage CRM tools to build and maintain customer relationships, increase sales, and improve customer satisfaction.
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⢠CRM
⢠E-commerce CRM
⢠Importance of CRM in E-commerce
⢠Building Customer Relationships through CRM
⢠Understanding Customer Data with CRM
⢠Personalization in E-commerce CRM
⢠CRM Strategies for Customer Retention
⢠Effective Communication through CRM
⢠CRM Analytics and Reporting
⢠Integrating CRM with Marketing and Sales Tools
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