Certificate in Retail Fundamentals: Results-Oriented
-- ViewingNowThe Certificate in Retail Fundamentals is a results-oriented course designed to equip learners with essential skills for success in the retail industry. This certificate program emphasizes practical knowledge, teaching participants the latest retail technologies, consumer behavior trends, and management strategies.
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⢠Retail Overview: Understanding the retail industry, its structure, and trends
⢠Customer Service: Fundamentals of customer service, communication skills, and conflict resolution
⢠Merchandising: Basics of visual merchandising, product placement, and inventory management
⢠Sales Techniques: Proven sales strategies, consultative selling, and upselling
⢠Retail Operations: Store operations, loss prevention, and safety procedures
⢠Financial Management: Retail math, budgeting, and financial reporting
⢠Marketing and Promotions: Marketing principles, advertising, and promotional strategies for retail businesses
⢠Human Resources: Staffing, training, and performance management in retail
⢠Ethics and Compliance: Legal and ethical considerations in retail
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