Certificate in Retail Fundamentals: Results-Oriented
-- ViewingNowThe Certificate in Retail Fundamentals is a results-oriented course designed to equip learners with essential skills for success in the retail industry. This certificate program emphasizes practical knowledge, teaching participants the latest retail technologies, consumer behavior trends, and management strategies.
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GBP £ 140
GBP £ 202
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โข Retail Overview: Understanding the retail industry, its structure, and trends
โข Customer Service: Fundamentals of customer service, communication skills, and conflict resolution
โข Merchandising: Basics of visual merchandising, product placement, and inventory management
โข Sales Techniques: Proven sales strategies, consultative selling, and upselling
โข Retail Operations: Store operations, loss prevention, and safety procedures
โข Financial Management: Retail math, budgeting, and financial reporting
โข Marketing and Promotions: Marketing principles, advertising, and promotional strategies for retail businesses
โข Human Resources: Staffing, training, and performance management in retail
โข Ethics and Compliance: Legal and ethical considerations in retail
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