Certificate in CRO and Customer Journey Mapping

Name: Certificate in CRO and Customer Journey Mapping
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The Certificate in Conversion Rate Optimization (CRO) and Customer Journey Mapping is a comprehensive course that equips learners with essential skills for optimizing websites and improving customer experiences. This course is critical for professionals looking to advance their careers in digital marketing, UX design, and analytics.

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AboutThisCourse

With the increasing demand for data-driven decision-making, businesses prioritize CRO and customer journey mapping to enhance customer satisfaction, loyalty, and revenue. This course covers essential topics such as A/B testing, user research, data analysis, and funnel optimization. By completing this course, learners will be able to design and implement effective CRO strategies, map customer journeys, and make data-driven decisions that positively impact business outcomes. This course is an excellent opportunity for professionals to upskill and stay competitive in the ever-evolving digital landscape.

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CourseDetails

• Understanding CRO
• Importance of A/B Testing in CRO
• Analyzing User Behavior for CRO
• Implementing Effective CRO Strategies
• Introduction to Customer Journey Mapping
• Stages of Customer Journey Mapping
• Creating Customer Personas
• Mapping Touchpoints and Channels
• Measuring and Analyzing Customer Journey Data
• Improving Customer Experience through CJM

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE IN CRO AND CUSTOMER JOURNEY MAPPING

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London School of International Business (LSIB)

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05 May 2025

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