Professional Certificate in Management & Customer Relationship Management

Name: Professional Certificate in Management & Customer Relationship Management
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The Professional Certificate in Management & Customer Relationship Management is a comprehensive course designed to provide learners with essential skills for career advancement. This program focuses on the importance of effective management and customer relationship management in today's business world.

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AboutThisCourse

In this course, learners will gain a deep understanding of the key principles and practices of management, including leadership, communication, strategic planning, and decision-making. They will also develop the skills needed to manage customer relationships effectively, including customer service, sales, and marketing. With the demand for skilled managers and customer relationship professionals increasing, this certificate course is essential for anyone looking to advance their career in business. By completing this program, learners will be equipped with the knowledge and skills needed to succeed in management and customer relationship roles, and will be well-positioned to take on leadership positions in their organizations.

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CourseDetails

• Management Fundamentals
• Customer Relationship Management (CRM) Basics
• CRM Strategies and Implementation
• Effective Communication in Management
• Customer Segmentation and Targeting
• Customer Engagement and Retention
• Data Analysis in CRM
• CRM Software and Tools
• Ethical Considerations in Management and CRM
• Continuous Improvement in Management and CRM

CareerPath

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

NoPriorQualifications

CourseStatus

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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WhatsIncludedBothPlans

FullCourseAccess
DigitalCertificate
CourseMaterials

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EarnCareerCertificate

PROFESSIONAL CERTIFICATE IN MANAGEMENT & CUSTOMER RELATIONSHIP MANAGEMENT

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London School of International Business (LSIB)

AwardedOn

05 May 2025

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