Professional Certificate in Management & Customer Relationship Management

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The Professional Certificate in Management & Customer Relationship Management is a comprehensive course designed to provide learners with essential skills for career advancement. This program focuses on the importance of effective management and customer relationship management in today's business world.

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In this course, learners will gain a deep understanding of the key principles and practices of management, including leadership, communication, strategic planning, and decision-making. They will also develop the skills needed to manage customer relationships effectively, including customer service, sales, and marketing. With the demand for skilled managers and customer relationship professionals increasing, this certificate course is essential for anyone looking to advance their career in business. By completing this program, learners will be equipped with the knowledge and skills needed to succeed in management and customer relationship roles, and will be well-positioned to take on leadership positions in their organizations.

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โ€ข Management Fundamentals
โ€ข Customer Relationship Management (CRM) Basics
โ€ข CRM Strategies and Implementation
โ€ข Effective Communication in Management
โ€ข Customer Segmentation and Targeting
โ€ข Customer Engagement and Retention
โ€ข Data Analysis in CRM
โ€ข CRM Software and Tools
โ€ข Ethical Considerations in Management and CRM
โ€ข Continuous Improvement in Management and CRM

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ๆˆๅŠŸๅฎŒๆˆ่ฏพ็จ‹ๅŽ๏ผŒๆ‚จๅฐ†่Žทๅพ—็ป“ไธš่ฏไนฆใ€‚

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่Žทๅพ—่Œไธš่ฏไนฆ

็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
PROFESSIONAL CERTIFICATE IN MANAGEMENT & CUSTOMER RELATIONSHIP MANAGEMENT
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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