Executive Development Programme in Support Team Automation

Name: Executive Development Programme in Support Team Automation
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The Executive Development Programme in Support Team Automation is a certificate course designed to meet the growing industry demand for automation expertise. This program emphasizes the importance of automation in enhancing support team efficiency and productivity, making it crucial for digital transformation.

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AboutThisCourse

Learners will gain essential skills in various automation tools and technologies, enabling them to streamline processes, reduce manual tasks, and make data-driven decisions. The course covers RPA, AI, machine learning, and analytics, providing a comprehensive understanding of automation. By completing this program, learners will be equipped with the skills necessary to lead support teams in the rapidly evolving digital landscape. This course not only enhances technical skills but also develops leadership and strategic thinking abilities, paving the way for career advancement in support team automation.

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CourseDetails

• Unit 1: Introduction to Support Team Automation
• Unit 2: Process Mapping and Documentation
• Unit 3: Automation Tools and Technologies
• Unit 4: Robotic Process Automation (RPA) – Fundamentals and Best Practices
• Unit 5: Implementing Chatbots and Virtual Assistants
• Unit 6: Data Analytics for Support Teams
• Unit 7: Designing and Automating Workflows
• Unit 8: Quality Assurance and Governance in Automation
• Unit 9: Change Management and Team Collaboration
• Unit 10: Continuous Improvement in Support Team Automation

CareerPath

In this Executive Development Programme, we focus on the most in-demand roles in the UK related to support team automation: - **Automation Engineer**: Averaging a 25% share of the job market, these professionals design, create, and maintain automated solutions to improve business processes. - **DevOps Engineer**: Holding 30% of the job market, DevOps Engineers manage the connection between software development and IT operations, ensuring seamless integration and collaboration. - **Data Scientist**: With a 20% share of the job market, Data Scientists analyze and interpret complex data to help companies make informed decisions. - **Business Intelligence Developer**: Claiming 15% of the job market, these professionals create and maintain data analytics systems, providing valuable insights to businesses. - **Quality Assurance Automation Specialist**: Representing 10% of the job market, Quality Assurance Automation Specialists design, implement, and maintain automated testing frameworks to ensure software quality. These roles are essential for companies seeking to streamline their support teams and increase efficiency in today's fast-paced digital world. By focusing on these in-demand roles, our Executive Development Programme prepares your workforce for the future and keeps your organisation competitive in the ever-evolving UK job market.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN SUPPORT TEAM AUTOMATION

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London School of International Business (LSIB)

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05 May 2025

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