Advanced Certificate E-commerce CRM and Social Media Integration

Name: Advanced Certificate E-commerce CRM and Social Media Integration
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The Advanced Certificate E-commerce CRM and Social Media Integration course is a comprehensive program designed to enhance your skills in e-commerce customer relationship management (CRM) and social media integration. This course is crucial in today's digital age where businesses are increasingly leveraging online platforms for growth.

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AboutThisCourse

With the rising demand for professionals who can effectively manage CRM systems and social media strategies, this course equips learners with essential skills for career advancement. It provides in-depth knowledge on how to use CRM tools to manage customer relationships, analyze customer behavior, and drive sales. Additionally, it covers social media integration strategies to increase brand visibility, engage customers, and foster loyalty. Upon completion, learners will be able to develop and implement effective CRM and social media strategies, making them valuable assets in the e-commerce industry. This course is not just a step towards career advancement but also a leap towards staying relevant and competitive in the ever-evolving digital landscape.

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CourseDetails

• CRM Overview: Understanding Customer Relationship Management
• Social Media Fundamentals: Basics of Social Media Platforms
• CRM Integration Strategies with Social Media
• Advanced Data Analysis and Segmentation in CRM
• Social Media Listening and Monitoring Tools
• CRM and Social Media Personalization Techniques
• Social Media Marketing Campaigns and CRM Integration
• Metrics, KPIs, and Analytics for CRM and Social Media
• Legal and Ethical Considerations in CRM and Social Media

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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ADVANCED CERTIFICATE E-COMMERCE CRM AND SOCIAL MEDIA INTEGRATION

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London School of International Business (LSIB)

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05 May 2025

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