Advanced Certificate E-commerce CRM and Social Media Integration
-- ViewingNowThe Advanced Certificate E-commerce CRM and Social Media Integration course is a comprehensive program designed to enhance your skills in e-commerce customer relationship management (CRM) and social media integration. This course is crucial in today's digital age where businesses are increasingly leveraging online platforms for growth.
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โข CRM Overview: Understanding Customer Relationship Management
โข Social Media Fundamentals: Basics of Social Media Platforms
โข CRM Integration Strategies with Social Media
โข Advanced Data Analysis and Segmentation in CRM
โข Social Media Listening and Monitoring Tools
โข CRM and Social Media Personalization Techniques
โข Social Media Marketing Campaigns and CRM Integration
โข Metrics, KPIs, and Analytics for CRM and Social Media
โข Legal and Ethical Considerations in CRM and Social Media
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