Global Certificate E-commerce & CRM: The Future of Retail

Name: Global Certificate E-commerce & CRM: The Future of Retail
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The Global Certificate in E-commerce & CRM: The Future of Retail course is a comprehensive program designed to equip learners with essential skills for success in the rapidly evolving retail industry. This course is of paramount importance in today's digital age, where e-commerce and CRM technologies are transforming the way businesses operate and connect with customers.

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AboutThisCourse

With a focus on the latest trends and best practices, this course covers a wide range of topics including digital marketing, customer relationship management, and e-commerce strategy. By completing this course, learners will gain a deep understanding of how to leverage these tools to drive sales, improve customer engagement, and create a competitive advantage. In addition to providing valuable insights and practical skills, this course is highly sought after by employers in a variety of industries. By earning this globally recognized certification, learners will be well positioned to advance their careers and make meaningful contributions to their organizations.

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CourseDetails

• E-commerce Fundamentals: Understanding the basics of electronic commerce, including its history, benefits, and challenges.
• Global E-commerce Trends: Exploring the latest trends and innovations shaping the global e-commerce landscape.
• Customer Relationship Management (CRM): Learning the principles and best practices of CRM, and how it can enhance customer experiences.
• CRM Tools and Technologies: Examining various CRM software and tools, and their role in managing customer relationships.
• Data Analytics in E-commerce: Analyzing customer data to make informed decisions and improve business performance.
• Mobile Commerce (M-commerce): Understanding the impact of mobile devices on e-commerce and how to optimize for mobile.
• Social Commerce: Exploring the intersection of social media and e-commerce, and its potential for driving sales.
• Payment Gateways and Security: Ensuring secure and seamless payment processing for online transactions.
• E-commerce Marketing Strategies: Developing effective marketing strategies for e-commerce businesses, including search engine optimization (SEO), email marketing, and influencer marketing.
• Future of Retail: Examining the impact of emerging technologies, such as artificial intelligence and virtual reality, on the future of retail.

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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GLOBAL CERTIFICATE E-COMMERCE & CRM: THE FUTURE OF RETAIL

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London School of International Business (LSIB)

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05 May 2025

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