Global Certificate E-commerce & CRM: The Future of Retail
-- ViewingNowThe Global Certificate in E-commerce & CRM: The Future of Retail course is a comprehensive program designed to equip learners with essential skills for success in the rapidly evolving retail industry. This course is of paramount importance in today's digital age, where e-commerce and CRM technologies are transforming the way businesses operate and connect with customers.
7,690+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
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โข E-commerce Fundamentals: Understanding the basics of electronic commerce, including its history, benefits, and challenges.
โข Global E-commerce Trends: Exploring the latest trends and innovations shaping the global e-commerce landscape.
โข Customer Relationship Management (CRM): Learning the principles and best practices of CRM, and how it can enhance customer experiences.
โข CRM Tools and Technologies: Examining various CRM software and tools, and their role in managing customer relationships.
โข Data Analytics in E-commerce: Analyzing customer data to make informed decisions and improve business performance.
โข Mobile Commerce (M-commerce): Understanding the impact of mobile devices on e-commerce and how to optimize for mobile.
โข Social Commerce: Exploring the intersection of social media and e-commerce, and its potential for driving sales.
โข Payment Gateways and Security: Ensuring secure and seamless payment processing for online transactions.
โข E-commerce Marketing Strategies: Developing effective marketing strategies for e-commerce businesses, including search engine optimization (SEO), email marketing, and influencer marketing.
โข Future of Retail: Examining the impact of emerging technologies, such as artificial intelligence and virtual reality, on the future of retail.
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