Certificate in Customer Engagement Ethics and Social Media
-- ViewingNowThe Certificate in Customer Engagement Ethics and Social Media is a comprehensive course that emphasizes the significance of ethical practices in customer engagement, particularly in the context of social media. This certification equips learners with the essential skills to navigate the complex world of customer engagement, ensuring they maintain ethical standards and comply with regulations.
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โข Understanding Customer Engagement Ethics
โข Social Media: An Overview
โข Ethical Guidelines for Customer Engagement on Social Media
โข Privacy and Data Security in Social Media
โข Building Trust and Authenticity in Customer Engagements
โข Handling Customer Complaints and Feedback on Social Media
โข Monitoring and Measuring Effectiveness in Social Media Engagements
โข Legal and Regulatory Considerations in Social Media Customer Engagements
โข Case Studies: Ethical and Unethical Customer Engagements on Social Media
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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