Global Certificate in Data Visualization: Redefining Customer Service

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The Global Certificate in Data Visualization: Redefining Customer Service is a vital course that meets the increasing industry demand for data-driven decision making. This certificate course empowers learners with essential skills to present complex data in an engaging and understandable format, enhancing customer service and overall business performance.

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AboutThisCourse

By combining data visualization best practices, cutting-edge tools, and real-world applications, learners will master the art of storytelling through data and drive customer-centric strategies. Upon completion, learners will be equipped with a powerful set of skills, making them highly sought after in today's data-driven economy, thereby accelerating their career growth in various industries.

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CourseDetails

• Fundamentals of Data Visualization: Understanding data visualization, its importance, and its role in customer service.
• Data Storytelling: Using data visualization to tell compelling stories that engage customers and improve service.
• Data Visualization Tools: Exploring popular data visualization tools and techniques for creating effective visuals.
• Customer Service Metrics: Identifying key performance indicators (KPIs) and metrics for customer service and visualizing them effectively.
• Data Visualization Best Practices: Following best practices for designing and presenting data visualizations to ensure clarity and effectiveness.
• Visualizing Customer Feedback: Visualizing customer feedback to identify trends, insights, and opportunities for improvement.
• Data-Driven Decision Making: Using data visualization to support data-driven decision making in customer service.
• Data Security and Privacy: Ensuring data security and privacy in data visualization to protect customer information and comply with regulations.
• Communicating with Data Visualization: Communicating insights and recommendations effectively using data visualization to improve customer service.

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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GLOBAL CERTIFICATE IN DATA VISUALIZATION: REDEFINING CUSTOMER SERVICE
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London School of International Business (LSIB)
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05 May 2025
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