Global Certificate in Customer Journey & Digital Transformation

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The Global Certificate in Customer Journey & Digital Transformation is a vital course designed to meet the growing industry demand for professionals who can lead digital transformation and customer experience strategies. This certificate course emphasizes the importance of understanding customer needs and expectations in the digital age, empowering learners with essential skills to drive business success.

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In today's fast-paced, technology-driven world, businesses must adapt to changing customer expectations and preferences. This course provides a comprehensive understanding of customer journey mapping, digital transformation strategies, and data-driven decision-making, equipping learners with the necessary skills to excel in their careers. By completing this course, learners will gain a competitive edge, demonstrating their expertise in leveraging digital technologies, optimizing customer experiences, and driving innovation. With a Global Certificate in Customer Journey & Digital Transformation, professionals can advance their careers in various industries, including marketing, customer experience, and digital transformation consulting.

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โ€ข
Customer Journey Mapping
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Digital Transformation Fundamentals
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Understanding Customer Segments
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Digital Channels and Customer Interaction
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Data-Driven Decision Making
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Design Thinking in Customer Experience
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Change Management and Digital Adoption
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Measuring and Analyzing Customer Journey
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Privacy, Security, and Ethics in Digital Transformation

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
GLOBAL CERTIFICATE IN CUSTOMER JOURNEY & DIGITAL TRANSFORMATION
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
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