Executive Development Programme Leading with Customer Focus

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The Executive Development Programme in Leading with Customer Focus is a certificate course designed to emphasize the importance of customer-centric leadership in today's dynamic business landscape. This programme is crafted to meet the industry's growing demand for professionals who can lead customer-focused strategies, deliver superior customer experience, and drive business growth.

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By enrolling in this course, learners will gain essential skills in customer experience strategy, design thinking, and data-driven decision making. They will learn how to harness customer insights, build customer-centric cultures, and lead cross-functional teams to create memorable customer experiences. These skills are vital for career advancement in any industry, as companies increasingly prioritize customer-centric approaches to stay competitive. Upon completion, learners will be equipped with the tools and techniques necessary to drive customer-focused innovation, deliver value to customers, and improve business performance. This programme is an excellent opportunity for professionals seeking to enhance their leadership skills, advance their careers, and make a meaningful impact on their organizations.

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่ฏพ็จ‹่ฏฆๆƒ…

โ€ข Understanding Customer Needs and Expectations
โ€ข Developing a Customer-Centric Strategy
โ€ข Building a Strong Customer Focused Culture
โ€ข Utilizing Customer Data and Analytics
โ€ข Effective Customer Communication and Engagement
โ€ข Designing and Delivering Customer Experiences
โ€ข Managing Customer Relationships
โ€ข Leading Customer-Focused Change and Innovation
โ€ข Measuring and Improving Customer Focus

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  • ๅฎŒๆˆ่ฏพ็จ‹็š„ๅฅ‰็Œฎ็ฒพ็ฅž

ๆ— ้œ€ไบ‹ๅ…ˆ็š„ๆญฃๅผ่ต„ๆ ผใ€‚่ฏพ็จ‹่ฎพ่ฎกๆณจ้‡ๅฏ่ฎฟ้—ฎๆ€งใ€‚

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ๆˆๅŠŸๅฎŒๆˆ่ฏพ็จ‹ๅŽ๏ผŒๆ‚จๅฐ†่Žทๅพ—็ป“ไธš่ฏไนฆใ€‚

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้€š่ฟ‡ๅ‘็ฅจไป˜ๆฌพ

่Žทๅพ—่Œไธš่ฏไนฆ

็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
EXECUTIVE DEVELOPMENT PROGRAMME LEADING WITH CUSTOMER FOCUS
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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