Certificate in Sales: Rapport & Trust: A Practical Approach
-- viewing nowThe Certificate in Sales: Rapport & Trust is a practical course designed to enhance sales skills by focusing on building rapport and trust with clients. This certification is crucial in today's sales industry, where establishing strong relationships is key to success.
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Course Details
• Building Rapport: The Importance of Building Relationships in Sales <br> • Trust in Sales: The Foundation of Successful Sales Relationships <br> • Active Listening Skills: Understanding Customer Needs <br> • Effective Communication: Delivering Clear and Persuasive Messages <br> • Non-Verbal Communication: The Power of Body Language <br> • Handling Objections: Turning Negatives into Positives <br> • Asking the Right Questions: Uncovering Customer Pain Points <br> • Building Credibility: Establishing Your Expertise and Authority <br> • Following Up: Maintaining Long-Term Customer Relationships <br> • Ethical Sales Practices: Building Trust and Avoiding Shortcuts <br>
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Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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