Certificate in Sales: Rapport & Trust: A Practical Approach
-- ViewingNowThe Certificate in Sales: Rapport & Trust is a practical course designed to enhance sales skills by focusing on building rapport and trust with clients. This certification is crucial in today's sales industry, where establishing strong relationships is key to success.
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⢠Building Rapport: The Importance of Building Relationships in Sales <br> ⢠Trust in Sales: The Foundation of Successful Sales Relationships <br> ⢠Active Listening Skills: Understanding Customer Needs <br> ⢠Effective Communication: Delivering Clear and Persuasive Messages <br> ⢠Non-Verbal Communication: The Power of Body Language <br> ⢠Handling Objections: Turning Negatives into Positives <br> ⢠Asking the Right Questions: Uncovering Customer Pain Points <br> ⢠Building Credibility: Establishing Your Expertise and Authority <br> ⢠Following Up: Maintaining Long-Term Customer Relationships <br> ⢠Ethical Sales Practices: Building Trust and Avoiding Shortcuts <br>
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