Global Certificate in Next-Gen CRM for Revenue Growth
-- viewing nowThe Global Certificate in Next-Gen CRM for Revenue Growth is a comprehensive course designed to empower professionals with the latest CRM strategies and technologies. In today's data-driven world, this course is of utmost importance as it provides a deep understanding of CRM solutions that can help businesses boost their revenue growth.
3,112+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Next-Gen CRM Fundamentals: Understanding CRM systems, their evolution, and the importance of next-generation CRMs in revenue growth.
• Customer Data Management: Strategies for effective customer data management, data hygiene, and data-driven decision-making.
• Customer Experience and Engagement: Techniques for improving customer experience, personalization, and engagement throughout the customer journey.
• Sales Force Automation: Automating sales processes, improving sales efficiency, and driving revenue growth.
• Marketing Automation: Leveraging marketing automation to streamline campaigns, improve lead generation, and increase conversions.
• Customer Service and Support: Implementing next-gen CRM solutions for customer service and support, including AI-powered chatbots and self-service options.
• CRM Analytics and Reporting: Analyzing CRM data to measure performance, identify trends, and forecast revenue growth.
• CRM Integrations and APIs: Integrating CRMs with other business systems, such as ERP, marketing automation, and data warehousing tools.
• Change Management and CRM Adoption: Best practices for managing change, promoting CRM adoption, and ensuring user engagement.
• Future Trends in CRM: Exploring emerging trends and technologies in CRM, such as AI, machine learning, and blockchain.
Note: This is a plain HTML code and does not include any Markdown syntax or HTML anchor tags.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate