Global Certificate in Next-Gen CRM for Revenue Growth

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The Global Certificate in Next-Gen CRM for Revenue Growth is a comprehensive course designed to empower professionals with the latest CRM strategies and technologies. In today's data-driven world, this course is of utmost importance as it provides a deep understanding of CRM solutions that can help businesses boost their revenue growth.

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AboutThisCourse

With the increasing demand for CRM experts across industries, this certification can significantly enhance your career prospects. It equips learners with essential skills like customer segmentation, lead management, sales forecasting, and marketing automation. Moreover, it offers practical insights into integrating CRM with AI, machine learning, and data analytics for improved customer engagement and business growth. By the end of this course, you will not only be able to implement advanced CRM strategies but also demonstrate a profound impact on your organization's bottom line, making you an invaluable asset in the evolving business landscape.

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CourseDetails

• Next-Gen CRM Fundamentals: Understanding CRM systems, their evolution, and the importance of next-generation CRMs in revenue growth.
• Customer Data Management: Strategies for effective customer data management, data hygiene, and data-driven decision-making.
• Customer Experience and Engagement: Techniques for improving customer experience, personalization, and engagement throughout the customer journey.
• Sales Force Automation: Automating sales processes, improving sales efficiency, and driving revenue growth.
• Marketing Automation: Leveraging marketing automation to streamline campaigns, improve lead generation, and increase conversions.
• Customer Service and Support: Implementing next-gen CRM solutions for customer service and support, including AI-powered chatbots and self-service options.
• CRM Analytics and Reporting: Analyzing CRM data to measure performance, identify trends, and forecast revenue growth.
• CRM Integrations and APIs: Integrating CRMs with other business systems, such as ERP, marketing automation, and data warehousing tools.
• Change Management and CRM Adoption: Best practices for managing change, promoting CRM adoption, and ensuring user engagement.
• Future Trends in CRM: Exploring emerging trends and technologies in CRM, such as AI, machine learning, and blockchain.

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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GLOBAL CERTIFICATE IN NEXT-GEN CRM FOR REVENUE GROWTH
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London School of International Business (LSIB)
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05 May 2025
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