Professional Certificate in Sales: Sales Communication Skills
-- viendo ahoraThe Professional Certificate in Sales: Sales Communication Skills equips learners with essential skills demanded by the industry for effective sales communication. This course emphasizes the importance of clear, persuasive, and respectful communication in building relationships with clients, understanding their needs, and closing deals.
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Detalles del Curso
• Sales Communication Fundamentals: Understanding the basic principles of sales communication, including active listening, clear speaking, and non-verbal cues.
• Building Rapport with Prospects: Techniques for quickly building rapport with potential customers, establishing trust and credibility.
• Effective Questioning Strategies: How to ask the right questions to uncover customer needs, preferences, and pain points.
• Feature vs. Benefit Selling: Differentiating between product features and customer benefits, and how to effectively communicate the latter.
• Handling Objections and Rejections: Techniques for addressing common sales objections and overcoming rejection.
• Closing Techniques: Strategies for closing sales deals, including the use of trial closes and assumptive language.
• Follow-up and Relationship Management: The importance of following up with customers after a sale, and strategies for maintaining long-term relationships.
• Sales Presentations: Best practices for delivering effective sales presentations, including visual aids and storytelling.
• Cross-selling and Upselling: How to identify opportunities for cross-selling and upselling, and how to communicate the value of additional products or services.
• Sales Communication Tools: An overview of the various sales communication tools available, including email, phone, and video conferencing, and how to use them effectively.
Trayectoria Profesional
Requisitos de Entrada
- Comprensión básica de la materia
- Competencia en idioma inglés
- Acceso a computadora e internet
- Habilidades básicas de computadora
- Dedicación para completar el curso
No se requieren calificaciones formales previas. El curso está diseñado para la accesibilidad.
Estado del Curso
Este curso proporciona conocimientos y habilidades prácticas para el desarrollo profesional. Es:
- No acreditado por un organismo reconocido
- No regulado por una institución autorizada
- Complementario a las calificaciones formales
Recibirás un certificado de finalización al completar exitosamente el curso.
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Preguntas Frecuentes
Tarifa del curso
- 3-4 horas por semana
- Entrega temprana del certificado
- Inscripción abierta - comienza cuando quieras
- 2-3 horas por semana
- Entrega regular del certificado
- Inscripción abierta - comienza cuando quieras
- Acceso completo al curso
- Certificado digital
- Materiales del curso
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