Executive Development Programme YouTube Shorts: Crisis Communication
-- ViewingNowThe Executive Development Programme YouTube Shorts: Crisis Communication certificate course is a valuable learning opportunity for professionals seeking to enhance their communication skills during critical situations. With the increasing demand for effective crisis communication in today's fast-paced and unpredictable business environment, this course is essential for career advancement.
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Dรฉtails du cours
โข Crisis Communication Fundamentals: Understanding the importance of effective communication during a crisis situation, the role of an executive in crisis communication, and the key elements of a crisis communication plan.
โข Identifying Crisis Types: Recognizing different types of crises, such as natural disasters, technological failures, human errors, or malicious attacks, and how they impact communication strategies.
โข Preparing for a Crisis: Developing a comprehensive crisis communication plan, establishing a crisis communication team, and training team members to ensure a swift and appropriate response to various crisis scenarios.
โข Message Development: Crafting clear, concise, and empathetic messages for various stakeholders, including employees, customers, investors, and the media, during a crisis.
โข Media Relations: Managing relationships with the media, conducting effective press conferences, and addressing challenging questions from reporters during a crisis.
โข Digital and Social Media Management: Leveraging digital and social media platforms to communicate with stakeholders during a crisis, and monitoring online conversations to address misinformation or rumors.
โข Employee Communication: Engaging and supporting employees during a crisis, addressing their concerns, and maintaining their trust and commitment to the organization.
โข Post-Crisis Evaluation: Assessing the effectiveness of the crisis communication plan, identifying areas for improvement, and implementing changes to strengthen future crisis communication efforts.
Parcours professionnel
Exigences d'admission
- Comprรฉhension de base de la matiรจre
- Maรฎtrise de la langue anglaise
- Accรจs ร l'ordinateur et ร Internet
- Compรฉtences informatiques de base
- Dรฉvouement pour terminer le cours
Aucune qualification formelle prรฉalable requise. Cours conรงu pour l'accessibilitรฉ.
Statut du cours
Ce cours fournit des connaissances et des compรฉtences pratiques pour le dรฉveloppement professionnel. Il est :
- Non accrรฉditรฉ par un organisme reconnu
- Non rรฉglementรฉ par une institution autorisรฉe
- Complรฉmentaire aux qualifications formelles
Vous recevrez un certificat de rรฉussite en terminant avec succรจs le cours.
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Frais de cours
- 3-4 heures par semaine
- Livraison anticipรฉe du certificat
- Inscription ouverte - commencez quand vous voulez
- 2-3 heures par semaine
- Livraison rรฉguliรจre du certificat
- Inscription ouverte - commencez quand vous voulez
- Accรจs complet au cours
- Certificat numรฉrique
- Supports de cours
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