Global Certificate in Customer Journey Roadmaps
-- ViewingNowThe Global Certificate in Customer Journey Roadmaps is a comprehensive course designed to empower professionals with the skills to optimize customer experiences. In today's customer-centric world, understanding and improving the customer journey is crucial for business success.
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โข Customer Journey Mapping
โข Understanding Customer Personas
โข Touchpoints and Channels in Customer Journey
โข Customer Experience Metrics and KPIs
โข Mapping the Customer Journey
โข Analyzing and Identifying Opportunities in Customer Journey
โข Designing Customer Journey Improvements
โข Implementing and Measuring Customer Journey Changes
โข Customer Journey Roadmap Best Practices
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