Certificate in Customer Journey & Sales
-- ViewingNowThe Certificate in Customer Journey & Sales is a comprehensive course designed to empower learners with the essential skills needed to thrive in today's customer-centric business environment. This course focuses on the crucial elements of customer journey mapping, sales strategies, and customer experience management.
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GBP £ 140
GBP £ 202
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โข Customer Journey Mapping
โข Understanding Customer Needs
โข Sales Fundamentals
โข Building Customer Relationships
โข Customer Touchpoints and Interactions
โข Sales Funnel Management
โข Personalization in Customer Journey and Sales
โข Measuring Customer Satisfaction and Loyalty
โข Overcoming Objections and Closing Sales
โข Leveraging Data for Customer Journey and Sales Improvement
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