Certificate in Customer Journey & Sales

Name: Certificate in Customer Journey & Sales
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The Certificate in Customer Journey & Sales is a comprehensive course designed to empower learners with the essential skills needed to thrive in today's customer-centric business environment. This course focuses on the crucial elements of customer journey mapping, sales strategies, and customer experience management.

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AboutThisCourse

In an era where customer satisfaction is paramount, this course's industry-demanded content provides learners with the tools to understand and optimize the customer journey, leading to increased sales and customer loyalty. By the end of this course, learners will be equipped with the skills to analyze customer needs, map customer journeys, and develop effective sales strategies, thereby enhancing their career advancement opportunities in various industries.

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CourseDetails

• Customer Journey Mapping
• Understanding Customer Needs
• Sales Fundamentals
• Building Customer Relationships
• Customer Touchpoints and Interactions
• Sales Funnel Management
• Personalization in Customer Journey and Sales
• Measuring Customer Satisfaction and Loyalty
• Overcoming Objections and Closing Sales
• Leveraging Data for Customer Journey and Sales Improvement

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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FullCourseAccess
DigitalCertificate
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CERTIFICATE IN CUSTOMER JOURNEY & SALES

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London School of International Business (LSIB)

AwardedOn

05 May 2025

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