Certificate in Customer Journey & Sales

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The Certificate in Customer Journey & Sales is a comprehensive course designed to empower learners with the essential skills needed to thrive in today's customer-centric business environment. This course focuses on the crucial elements of customer journey mapping, sales strategies, and customer experience management.

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In an era where customer satisfaction is paramount, this course's industry-demanded content provides learners with the tools to understand and optimize the customer journey, leading to increased sales and customer loyalty. By the end of this course, learners will be equipped with the skills to analyze customer needs, map customer journeys, and develop effective sales strategies, thereby enhancing their career advancement opportunities in various industries.

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โ€ข Customer Journey Mapping
โ€ข Understanding Customer Needs
โ€ข Sales Fundamentals
โ€ข Building Customer Relationships
โ€ข Customer Touchpoints and Interactions
โ€ข Sales Funnel Management
โ€ข Personalization in Customer Journey and Sales
โ€ข Measuring Customer Satisfaction and Loyalty
โ€ข Overcoming Objections and Closing Sales
โ€ข Leveraging Data for Customer Journey and Sales Improvement

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
CERTIFICATE IN CUSTOMER JOURNEY & SALES
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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