Professional Certificate in Lead Generation & Customer Journey for SMBs
-- ViewingNowThe Professional Certificate in Lead Generation & Customer Journey for SMBs is a comprehensive course designed to empower learners with the necessary skills to excel in customer acquisition and retention. This certificate course highlights the importance of data-driven strategies, personalized communication, and automated workflows in today's fast-paced business environment.
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โข Understanding Lead Generation
โข Importance of Customer Personas in Lead Gen
โข Identifying Lead Sources & Generating High-Quality Leads
โข Multi-Channel Lead Generation Strategies for SMBs
โข Lead Nurturing: Building Relationships & Trust
โข Optimizing Conversion Rates: From Lead to Customer
โข Customer Journey Mapping: Visualizing & Improving Experiences
โข Metrics & Analytics: Measuring Lead Gen & Customer Journey Success
โข Case Studies: Real-World Lead Gen & Customer Journey Examples
โข Best Practices for Compliance & Data Security in Lead Gen
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