Global Certificate in The Future of Automated Customer Engagement
-- ViewingNowThe Global Certificate in The Future of Automated Customer Engagement is a crucial course designed to equip learners with the latest skills in customer engagement technology. With the rapid growth of automation and AI in business, there's an increasing demand for professionals who can leverage these tools to improve customer experiences.
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ใณใผใน่ฉณ็ดฐ
โข Automated Customer Engagement Fundamentals
โข Artificial Intelligence (AI) & Customer Service
โข Chatbots & Virtual Assistants
โข Implementing Customer Engagement Automation
โข Machine Learning (ML) & Predictive Analytics
โข Natural Language Processing (NLP) & Understanding (NLU)
โข Omnichannel Customer Experience
โข Data Privacy & Security in Automated Engagements
โข Measuring & Optimizing Automated Customer Engagement
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