Global Certificate in The Future of Automated Customer Engagement

Name: Global Certificate in The Future of Automated Customer Engagement
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The Global Certificate in The Future of Automated Customer Engagement is a crucial course designed to equip learners with the latest skills in customer engagement technology. With the rapid growth of automation and AI in business, there's an increasing demand for professionals who can leverage these tools to improve customer experiences.

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AboutThisCourse

This course covers essential topics such as chatbots, voice assistants, and data analytics, providing learners with a comprehensive understanding of how to implement and manage automated customer engagement strategies. By completing this course, learners will gain a competitive edge in the job market and be prepared to take on exciting new roles in this fast-growing field. Not only will this course enhance learners' skills and knowledge, but it will also provide them with a valuable credential that can be used to demonstrate their expertise to employers. By earning a Global Certificate in The Future of Automated Customer Engagement, learners can position themselves as leaders in this exciting and dynamic industry.

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CourseDetails

• Automated Customer Engagement Fundamentals
• Artificial Intelligence (AI) & Customer Service
• Chatbots & Virtual Assistants
• Implementing Customer Engagement Automation
• Machine Learning (ML) & Predictive Analytics
• Natural Language Processing (NLP) & Understanding (NLU)
• Omnichannel Customer Experience
• Data Privacy & Security in Automated Engagements
• Measuring & Optimizing Automated Customer Engagement

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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GLOBAL CERTIFICATE IN THE FUTURE OF AUTOMATED CUSTOMER ENGAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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