Professional Certificate in CRM: Revenue & Performance
-- ViewingNowThe Professional Certificate in CRM: Revenue & Performance is a comprehensive course designed to equip learners with essential skills for career advancement in Customer Relationship Management (CRM). This program emphasizes the importance of CRM in driving revenue growth and improving business performance.
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⢠CRM Fundamentals
⢠Customer Segmentation and Profiling
⢠Sales Force Automation
⢠Marketing Automation and Campaign Management
⢠CRM Analytics and Reporting
⢠Customer Service and Support in CRM
⢠CRM Integration with other Systems
⢠Revenue Forecasting and Pipeline Management
⢠CRM Best Practices and Implementation Strategies
⢠Performance Measurement and Optimization in CRM
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