Professional Certificate in CRM: Revenue & Performance

Name: Professional Certificate in CRM: Revenue & Performance
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The Professional Certificate in CRM: Revenue & Performance is a comprehensive course designed to equip learners with essential skills for career advancement in Customer Relationship Management (CRM). This program emphasizes the importance of CRM in driving revenue growth and improving business performance.

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AboutThisCourse

It covers key topics such as CRM strategy, data-driven decision making, and performance measurement. In today's data-driven economy, the demand for CRM professionals has never been higher. This course provides learners with the opportunity to gain practical experience with CRM tools and technologies, preparing them for in-demand roles such as CRM Manager, CRM Analyst, and Salesforce Administrator. By completing this course, learners will have a deep understanding of CRM best practices and how to use CRM to drive revenue growth and improve business performance. They will also have the opportunity to earn industry-recognized certifications, further enhancing their career prospects and earning potential.

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CourseDetails

• CRM Fundamentals
• Customer Segmentation and Profiling
• Sales Force Automation
• Marketing Automation and Campaign Management
• CRM Analytics and Reporting
• Customer Service and Support in CRM
• CRM Integration with other Systems
• Revenue Forecasting and Pipeline Management
• CRM Best Practices and Implementation Strategies
• Performance Measurement and Optimization in CRM

CareerPath

The **Professional Certificate in CRM: Revenue & Performance** focuses on providing you with the necessary skills to excel in the CRM field. Let's explore the demand and roles associated with CRM careers in the UK market. **CRM Analyst** A CRM Analyst is responsible for analyzing a company's customer base and providing insights to improve sales and customer relationships. With a 35% share of the CRM job market, CRM Analysts are in high demand, offering an average salary of £30,000-£45,000 per year. **CRM Strategist** CRM Strategists create and implement CRM strategies to improve customer engagement and loyalty. They account for 25% of CRM job market demand and earn an average salary of £40,000-£65,000 per year. **CRM Manager** CRM Managers oversee the daily operations of a CRM department, ensuring customer satisfaction and efficient workflows. They represent 20% of CRM job market demand and earn an average salary of £35,000-£60,000 per year. **CRM Developer** CRM Developers design, build, and maintain CRM systems, tailoring them to a company's needs. They account for 15% of CRM job market demand and earn an average salary of £30,000-£50,000 per year. **CRM Consultant** CRM Consultants provide expert guidance on CRM systems and strategies. They represent 5% of CRM job market demand and earn an average salary of £40,000-£80,000 per year. By gaining the skills provided in the **Professional Certificate in CRM: Revenue & Performance**, you'll be prepared to enter one of these thriving CRM roles in the UK market.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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PROFESSIONAL CERTIFICATE IN CRM: REVENUE & PERFORMANCE

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London School of International Business (LSIB)

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05 May 2025

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