Certificate Customer Analytics & Social Media

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The Certificate in Customer Analytics & Social Media is a comprehensive course that equips learners with essential skills in harnessing customer data and leveraging social media for business growth. This program emphasizes the importance of data-driven decision-making and the strategic use of social media platforms to engage customers, build brand loyalty, and drive sales.

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AboutThisCourse

In today's data-driven world, the ability to analyze customer data and extract actionable insights is a highly sought-after skill. This course provides learners with a solid understanding of customer analytics tools, techniques, and methodologies, enabling them to make informed decisions that drive business success. Moreover, the course covers social media strategies that help businesses connect with their customers, build brand awareness, and increase sales. With the growing importance of social media in marketing and customer engagement, this course is essential for anyone looking to advance their career in marketing, customer service, or business analytics.

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CourseDetails

• Unit 1: Introduction to Customer Analytics & Social Media
• Unit 2: Customer Data Collection & Management
• Unit 3: Data Analysis Techniques for Customer Insights
• Unit 4: Social Media Listening & Monitoring
• Unit 5: Social Media Analytics
• Unit 6: Customer Segmentation & Persona Development
• Unit 7: Customer Lifetime Value Analysis
• Unit 8: Social Media Marketing Strategy
• Unit 9: Social Media Campaign Measurement & Optimization
• Unit 10: Data Visualization & Reporting for Customer Analytics & Social Media

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotRegulatedAuthorized
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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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CERTIFICATE CUSTOMER ANALYTICS & SOCIAL MEDIA
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London School of International Business (LSIB)
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05 May 2025
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