Certificate in Key Account Management & Relationship Building

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The Certificate in Key Account Management & Relationship Building is a comprehensive course that equips learners with the essential skills necessary to excel in account management and build long-lasting client relationships. This course emphasizes the importance of understanding customer needs, building strategic partnerships, and delivering exceptional customer service.

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About this course

In today's competitive business landscape, there is a high demand for professionals who can manage key accounts and build strong relationships with clients. This course provides learners with the necessary skills to meet this demand and advance their careers in sales, marketing, or business development. Through this course, learners will gain a deep understanding of the key account management process, from identifying potential key accounts to managing and growing existing ones. They will also learn how to build and maintain strong relationships with clients, ensuring customer satisfaction and loyalty. Overall, this course is an excellent investment for anyone looking to advance their career in account management or relationship building. By completing this course, learners will have the skills and knowledge necessary to excel in these fields and provide value to their organizations and clients.

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Course Details

• Understanding Key Account Management (KAM)
• Identifying and Selecting Key Accounts
• Building and Developing Key Account Relationships
• Stakeholder Management in Key Accounts
• Strategic Planning for Key Account Management
• Sales and Negotiation Skills for Key Accounts
• Key Account Planning and Review Processes
• Implementing and Managing Key Account Strategies
• Measuring and Evaluating Key Account Performance

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
CERTIFICATE IN KEY ACCOUNT MANAGEMENT & RELATIONSHIP BUILDING
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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