Certificate in Key Account Management & Relationship Building
-- ViewingNowThe Certificate in Key Account Management & Relationship Building is a comprehensive course that equips learners with the essential skills necessary to excel in account management and build long-lasting client relationships. This course emphasizes the importance of understanding customer needs, building strategic partnerships, and delivering exceptional customer service.
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⢠Understanding Key Account Management (KAM)
⢠Identifying and Selecting Key Accounts
⢠Building and Developing Key Account Relationships
⢠Stakeholder Management in Key Accounts
⢠Strategic Planning for Key Account Management
⢠Sales and Negotiation Skills for Key Accounts
⢠Key Account Planning and Review Processes
⢠Implementing and Managing Key Account Strategies
⢠Measuring and Evaluating Key Account Performance
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