Certificate in Key Account Management & Relationship Building
-- ViewingNowThe Certificate in Key Account Management & Relationship Building is a comprehensive course that equips learners with the essential skills necessary to excel in account management and build long-lasting client relationships. This course emphasizes the importance of understanding customer needs, building strategic partnerships, and delivering exceptional customer service.
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โข Understanding Key Account Management (KAM)
โข Identifying and Selecting Key Accounts
โข Building and Developing Key Account Relationships
โข Stakeholder Management in Key Accounts
โข Strategic Planning for Key Account Management
โข Sales and Negotiation Skills for Key Accounts
โข Key Account Planning and Review Processes
โข Implementing and Managing Key Account Strategies
โข Measuring and Evaluating Key Account Performance
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