Certificate in Sales: Rapport Foundations
-- viendo ahoraThe Certificate in Sales: Rapport Foundations is a comprehensive course designed to build essential sales skills for career advancement. This program emphasizes the importance of establishing rapport, a critical element in sales that facilitates trust, understanding, and long-lasting relationships with clients.
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Detalles del Curso
• Building Rapport Basics: Understanding the importance of rapport in sales, techniques for building rapport quickly, and maintaining a positive relationship with clients. • Active Listening: The role of active listening in building and maintaining rapport, how to practice active listening, and common barriers to effective listening. • Effective Communication: Strategies for clear and concise communication, how to adapt communication styles to different clients, and non-verbal communication techniques. • Questioning Techniques: Open and closed questioning, how to use questions to build rapport and uncover client needs, and avoiding common questioning mistakes. • Body Language: Understanding body language, how to interpret client body language, and using body language to build rapport and trust. • Handling Objections: Identifying common sales objections, strategies for handling objections, and turning objections into opportunities. • Closing Techniques: Understanding the importance of closing in sales, common closing techniques, and how to choose the right closing technique for each client. • Follow-Up Strategies: The importance of follow-up in maintaining client relationships, strategies for effective follow-up, and how to handle follow-up objections.
Trayectoria Profesional
Requisitos de Entrada
- Comprensión básica de la materia
- Competencia en idioma inglés
- Acceso a computadora e internet
- Habilidades básicas de computadora
- Dedicación para completar el curso
No se requieren calificaciones formales previas. El curso está diseñado para la accesibilidad.
Estado del Curso
Este curso proporciona conocimientos y habilidades prácticas para el desarrollo profesional. Es:
- No acreditado por un organismo reconocido
- No regulado por una institución autorizada
- Complementario a las calificaciones formales
Recibirás un certificado de finalización al completar exitosamente el curso.
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Preguntas Frecuentes
Tarifa del curso
- 3-4 horas por semana
- Entrega temprana del certificado
- Inscripción abierta - comienza cuando quieras
- 2-3 horas por semana
- Entrega regular del certificado
- Inscripción abierta - comienza cuando quieras
- Acceso completo al curso
- Certificado digital
- Materiales del curso
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