Certificate in Sales: Rapport Foundations

Name: Certificate in Sales: Rapport Foundations
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The Certificate in Sales: Rapport Foundations is a comprehensive course designed to build essential sales skills for career advancement. This program emphasizes the importance of establishing rapport, a critical element in sales that facilitates trust, understanding, and long-lasting relationships with clients.

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AboutThisCourse

In today's competitive market, effective communication and rapport-building skills are in high demand across industries. This course equips learners with the tools to create positive first impressions, build trust, and effectively communicate with clients, ultimately leading to increased sales and customer loyalty. By completing this course, learners will gain a solid foundation in sales skills and the confidence to build and maintain successful client relationships. This certification can serve as a valuable asset for those looking to advance their careers in sales, customer service, or business development, making it an excellent investment for professional growth and development.

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CourseDetails

• Building Rapport Basics: Understanding the importance of rapport in sales, techniques for building rapport quickly, and maintaining a positive relationship with clients. • Active Listening: The role of active listening in building and maintaining rapport, how to practice active listening, and common barriers to effective listening. • Effective Communication: Strategies for clear and concise communication, how to adapt communication styles to different clients, and non-verbal communication techniques. • Questioning Techniques: Open and closed questioning, how to use questions to build rapport and uncover client needs, and avoiding common questioning mistakes. • Body Language: Understanding body language, how to interpret client body language, and using body language to build rapport and trust. • Handling Objections: Identifying common sales objections, strategies for handling objections, and turning objections into opportunities. • Closing Techniques: Understanding the importance of closing in sales, common closing techniques, and how to choose the right closing technique for each client. • Follow-Up Strategies: The importance of follow-up in maintaining client relationships, strategies for effective follow-up, and how to handle follow-up objections.

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
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BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE IN SALES: RAPPORT FOUNDATIONS

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London School of International Business (LSIB)

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05 May 2025

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