Executive Development Programme in Mobile Customer Journey Excellence
-- viendo ahoraThe Executive Development Programme in Mobile Customer Journey Excellence is a certificate course designed to empower professionals with the skills necessary to thrive in the mobile-first economy. This program focuses on the customer journey, teaching learners how to create engaging mobile experiences that drive business growth.
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Detalles del Curso
• Mobile Customer Journey Mapping: Understanding the customer journey on mobile devices, identifying touchpoints and pain points, and creating a customer-centric strategy. • Mobile UX/UI Design: Best practices for mobile user experience and interface design, focusing on simplicity, usability, and accessibility. • Mobile Analytics: Measuring and analyzing mobile customer behavior, engagement, and conversions using tools like Google Analytics and Firebase. • Mobile Marketing Automation: Leveraging marketing automation platforms to deliver personalized and relevant mobile communications, including push notifications, in-app messages, and SMS. • Mobile Payment and Security: Overview of mobile payment technologies and security considerations, including Apple Pay, Google Wallet, and mobile wallet integration. • Mobile App Development: Overview of mobile app development frameworks, languages, and platforms, including native and cross-platform development. • Mobile Customer Support: Strategies for providing excellent customer support on mobile devices, including chatbots, self-service portals, and social media support. • Mobile Innovation: Exploring emerging mobile technologies and trends, including augmented reality, virtual reality, and voice-enabled search.
Trayectoria Profesional
Requisitos de Entrada
- Comprensión básica de la materia
- Competencia en idioma inglés
- Acceso a computadora e internet
- Habilidades básicas de computadora
- Dedicación para completar el curso
No se requieren calificaciones formales previas. El curso está diseñado para la accesibilidad.
Estado del Curso
Este curso proporciona conocimientos y habilidades prácticas para el desarrollo profesional. Es:
- No acreditado por un organismo reconocido
- No regulado por una institución autorizada
- Complementario a las calificaciones formales
Recibirás un certificado de finalización al completar exitosamente el curso.
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Preguntas Frecuentes
Tarifa del curso
- 3-4 horas por semana
- Entrega temprana del certificado
- Inscripción abierta - comienza cuando quieras
- 2-3 horas por semana
- Entrega regular del certificado
- Inscripción abierta - comienza cuando quieras
- Acceso completo al curso
- Certificado digital
- Materiales del curso
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